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FAQs

ORDER

HOW TO PLACE AN ORDER?

HOW CAN I MODIFY MY ORDER?

WHEN IS MY ORDER DELIVERED ?

SHIPPING

HOW DO YOU SHIP?

WHAT IS THE PRICING?

WHERE DO YOU SHIP?

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION APPEAR?

WHY CAN'T I TRACK MY ORDER?

WHY IS MY SHIPMENT STATUS UNCHANGED?

WHY I HAVE TO PAY EXTRA FEE FOR SHIPPING COMPANY FOR RECEIVING MY ORDER?

PAYMENT METHOD

HOW CAN I PAY FOR MY ORDER?

WHICH CURRENCY ARE YOU USING?

POST - PURCHASE

WHAT IF I RECEIVED A DEFECTIVE/DAMAGED ITEM?

WHAT IF THE TRACKING INFORMATION OF MY ORDER SHOWS "RETURNED TO SENDER"?

WHAT SHOULD I DO IF I PROVIDED YOU A WRONG SHIPPING ADDRESS?

TRACKING SHOWS "RETURNED TO SENDER", WHAT SHOULD I DO?